To be considered an expert in any field – you need to live in the user’s experience – know their processes upside down and backward. At Shrinktec Packaging, not only do we walk the walk, but we also set the pace for everyone else.
The heart of any equipment supplier and the key to a successful one relies entirely on the expertise of their SERVICE department. Our success over the years has rested solely on the success of our clients – and we take this personally.
For over 20 years our master sales and service representatives have worked together to create a network of manufacturing and warehousing partners who share a common need to ensure their finished packaged goods arrive to their consumers in the same way they left the facility during transport – and we help them achieve this every day.
Throughout the journey, there are many challenges along the way. Clients have unique requirements, harsh working conditions, and strict schedules that don’t allow for any downtime.
It is through the versatility of our product offerings and the knowledge of our Sales and Service staff that we can bring real solutions to increase throughput in production, while at the same time immediately decreasing Operator fatigue in the workplace.
With representation in each Province, we serve our clients across Canada.
To ensure a long-lasting relationship with our clients – we continue to inform, train, and maintain equipment to keep true to our commitment.
As our clients continue to grow or re-shape their businesses, our specialists are constantly evaluating and improving their stretch packaging methods to ensure continued safe transport and ergonomic solutions for the operator.
Training operators on the proper and safe operation of Semi-Automatic Stretch Wrap Machines is a must for clients who need to ensure less machine downtime. With typical employee turnovers and temp workers, this can be a challenge for some of our clients. Ask us how we can set up intermittent best practice operator training for your new employees with one of our trainers.
With the right stretch wrap machine solution and properly trained operators – regular preventative maintenance by our technicians can typically be limited to annually or bi-annually visits. Our service technicians are available to help immediately with break-fix calls when you are experiencing unexpected downtime.
Our Technicians can typically diagnose and fix most of the Shrink Wrap Machines on the market here in Canada and we can access most parts from our suppliers within a 24-72 hour period to get your machine running as quickly as possible.
Contact us today to set up a call with one of our Sales or Service Representatives